You are invited to participate in the following research project: Study of the key factors determining the acceptability and effective integration of service robots in the hotel environment
Faced with labor shortages and new customer expectations, this project aims to understand and optimize the integration of service robots in the Quebec hotel industry. The goal is to develop recommendations for a smooth adoption, maximizing benefits for staff, customers, and technology companies. The data collection tool for this study (questionnaire) was developed as part of a research project by ExperiSens, the Technology Transfer College Center (CCTT) of the Institut de tourisme et d’hôtellerie du Québec. The study is funded by the programme d’aide à la recherche et au transfert (PART) of the ministère de l’Enseignement supérieur (Quebec) and conducted in partnership with the firm Oscar Robotiques.
The following pages contain an anonymous questionnaire, which we invite you to complete. Since your first impressions best reflect your true opinions, we ask that you please answer the questions included in this questionnaire without any hesitation. There is no time limit for completing the questionnaire, although we have estimated that it should take about 10 minutes.
Research ethics considerations
The information collected will be anonymous and will remain strictly confidential. It will be used solely for the advancement of knowledge and the dissemination of the overall results in academic or professional forums.
The online data collection provider agrees to refrain from disclosing any personal information (or any other information concerning participants in this study) to any other users or to any third party, unless the respondent expressly agrees to such disclosure or unless such disclosure is required by law.
You are free to refuse to participate in this project and you may decide to stop answering the questions at any time. By completing this questionnaire, you will be considered as having given your consent to participate in our research project and to the potential use of data collected from this questionnaire in future research. Since the questionnaire is anonymous, once completed, it will not be feasible to remove your data from the data set as it will not be possible to determine which data are yours.
If you have any questions about this research, please contact the principal investigator, Quentin Sellier, at the telephone number or email address indicated below.
HEC Montréal’s Research Ethics Board has determined that the data collection related to this study meets the ethics standards for research involving humans. If you have any questions related to ethics, please contact the REB secretariat at (514) 340-6051 or by email at cer@hec.ca.
Thank you for your valuable cooperation!
Quentin Sellier, PhD
Principal Researcher
ExperiSens, ITHQ
514-282-5111 or 1 800 361-5111, p. 4533
quentin.sellier@ithq.qc.ca
